DIRECTOR, OPERATIONS

Position Overview
The BDS Agency is seeking an experienced full‑time support team member to work closely with and report directly to the President. This role is a vital part of our organization, responsible for managing a wide range of administrative, marketing, and client‑support tasks. Because our company culture is a top priority, we are looking for a highly organized and adaptable individual who thrives in a fast‑paced, team‑oriented environment.

The ideal candidate will demonstrate strong communication and organizational skills, a proven ability to multitask, and a proactive, solutions‑driven mindset. This position also requires a deep understanding of the importance of confidentiality and a strong commitment to detail‑oriented work.

Responsibilities

  • Maintain ongoing communication with clients and partners; organize and update client contracts and related documents
  • Provide comprehensive administrative support, including billing, purchasing, and expense organization; support travel needs, including strategic planning and booking
  • Research, draft, and design content for newsletters, social media, and marketing materials; support basic website maintenance
  • Gather, prepare, and develop information and documentation to support client employment contract negotiations, job searches, and interview preparation
  • Identify, pursue, and coordinate marketing opportunities and outside income initiatives for clients
  • Assist with all aspects of the annual Final Four client party and Head Coach Training Center event, including sponsor outreach and acquisition
  • Perform additional duties as needed to support the agency’s daily operations

Requirements

  • Bachelor’s degree required; advanced degree preferred
  • Minimum of three years of administrative support experience
  • Strong understanding of the college athletics landscape; prior experience in a collegiate, professional, or sports‑related environment preferred
  • To confirm you have read the full job description, please include your favorite college sports team in your application email
  • Proficiency in Canva and Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with social media (Facebook, Instagram, LinkedIn, and X); familiarity with WordPress is a plus
  • Excellent interpersonal, verbal, and written communication skills, with a commitment to exceptional client service and responsiveness
  • Self‑starter with strong organizational and time‑management skills, exceptional attention to detail, and the ability to manage multiple tasks effectively
  • Ability to thrive in a fast‑paced environment while maintaining professionalism and a positive attitude
  • Demonstrated ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with discretion

Other

Job Type: Full-time

Location: Remote; Based in NJ/PA preferred

Compensation: Base salary, with the potential to earn annual achievement bonuses

Health Insurance: Not directly; monthly stipend provided

Other: Paid time off

Actual base salary is dependent on numerous factors, including but not limited to, market dynamics, location, experience,specialized skills/training, education, level of responsibility, and budgetary considerations.

To apply, please email contact@thebdsagency.com with your cover letter, resume, and three references